Business analysts essentially serve as translators between technical teams and business users.
As part of such a profile within the IT industry, one must be a techno-functional expert, i.e. someone who can understand the customer’s requirements and translate them into instructions that coders can understand and create software based on the understanding and documentation they provide.
In most cases, the business analyst is the voice of the customer who understands the needs, desires, and motivations of the customers and translates them into technical specifications.
Together with the Business Process Owner(s) and Process Excellence Team members, you would outline the impacted processes and business requirements and develop a deep understanding of processes targeted for automation.
You would develop business requirements documentation that can be shared with RPA solution design and development teams in a manner that is understood by business users
A new job profile is emerging in the job market as a result of the advent of RPA tools and the growth of the RPA sector – the RPA business analyst.
So then why do we need an RPA Business Analyst when RPA is just a new tool?
With the current implementation methodology, existing business analysts can easily implement RPA tools. However the RPA Business Analyst Profile has many aspects. Let’s examine them all.
What is the need for a Business Analyst with RPA expertise?
Automating repeatable tasks is the focus of robotic process automation (RPA). Automating such processes minimizes operations/support costs for organizations.
It differs from a normal Software Development Project where a Business Analyst is required to visualize the UI screens and workflows.
As RPA projects start with the assumption that the process being automated is stable, well-defined, and has standardized input, such a requirement is not necessary.
RPA projects are also shorter in duration than typical software development life cycles and typically take six to nine months to complete.
A Business Analyst who specializes in RPA can offer the following benefits to business:
By implementing RPA, business analysts will be able to improve the quality and speed of their work.
By automating a task, they can also be more productive since the machine can work longer and more precisely than a human.